Triple Doubles

 

Finally got cleared!

 Today I did finally get cleared by Dapper. I have access to my money. Now, do I withdraw or invest?

You Need a Ticket!!!!!!!! ???????? Unclear locked up NBATopShot Money

 Just found out how to get a ticket, or official help request, for my Dapper money lock-up. Money is handled by Dapper, so you would think that errors would be handled through Dapper on the Dapper page. Doesn't that make sense? No! You must get a ticket from MBATS. Then, it takes a "trick". You must go to the SUPPORT tab in NBATS. You will get this:

Search for ticket and you will get this:

Now... here is where I really don't know what to do. An admin on NBATopshot Discord keeps asking me if I have a ticket and what is my number. In that case I would go to the "Report a product issue". So you might as well do that. Here is the screen:

Here is the form:

Now let's go back to the second choice from the search results. Clicking on "

ID Verification Troubleshooting, we get this:

 

That link at the bottom takes you back to the form given previously in the other link.

Scroll down and you will see this:

You can use the email link to send an email to Dapper (compliance@meetdapper.com) about your problem (without a ticket). 

Which is the correct choice for your problem? That is a mystery to me. I would assume that ticket is for everything else except security check failure. But I would go ahead and submit a ticket anyway. Who knows? You might actually get access to you account again before 2022!

I got an email with a ticket number:

 

 

 

Dapper Nice Help & Email!

 Got this message from Dapper after they fixed my Crypto deposit problem...

My message to the NBA

I am one of many users of NBA Top Shot having big problems with the service. My account is locked and I have no access to my money, having done nothing wrong. You are the licensee and I trusted this product because of your name. Please use your clout to demand they do a better job or remove your licensing. Please look at the discord site and read users complaints to see how bad it is.

Thank you, Robert J Keeler

 

Some Real Action Happening?

 Today, my lost crypto was credited to my account. Thanks to someone on email who helped and also one of the managers on Discord, not sure I can share their names here. My account is still locked up, however. It doesn't look like I will be able to do the All Star card challenge that I was gunning for. But I am now believing that maybe my money is not lost forever. Hope is good!

Showing my new balance...

Still locked without any reset or try again option. Why not have a way to submit additional documents. Obviously my wife's and my passports are real. I could also give my drivers license, a video of all my family showing all our passports!!! Ugh!

Some Hope to Smile

 Shortly after starting this blog, I was contacted by a big guy through discord (where I posted a blog link), and he said:

Got word the team is sorting out your case

Leaving the bench however for the link. They'll be in touch.  

 

I am feeling some of the weight lifted off and some hope creeping back in. Thanks guys!

I will let you know what else happens as it comes!